Our apologies for the inconvenience. To help determine what the problem may be, please follow these steps:
Due to circumstances beyond our control, srpnet.com is temporarily unavailable. We apologize for the inconvenience and expect to restore online service to you as soon as possible.
In the meantime, below are the phone numbers for our electric and water customer service centers so that you can continue to do business with us during this time.
Thank you for your patience and understanding.
SRP Residential Customer Services (electric): (602) 236-8888
You can choose to speak with an SRP customer service representative between 7 a.m. and 7 p.m., Monday through Friday. Just press 0 and your call will be directed to a representative. The automated phone line operates virtually 24 hours a day, so after hours you still can do business. Be sure to have your account number handy. For fastest service, please call between 10 a.m. and 3 p.m., Tuesday through Friday.
La Linea (servicio en español): (602) 236-1111 Para nuestros clientes que hablan español. Horas: 7 a.m. to 7 p.m., lunes-viernes.
SRP Self-Service Line for Business Customers: (602) 236-5555
This fully automated line allows you to report an outage, pay your bill, or obtain other account information for your Business Accounts.
SRP Business Center (electric): (602) 236-8833
When you have questions related to your electric service or SRP's credit policy, call this number. Customer service representatives are available weekdays between 7 a.m. and 5 p.m. A self-service line also is available, listed immediately below.
SRP Water Customer Service Office: (602) 236-3333
Call this number for emergencies, flooding, irrigation orders, schedule time inquires, billing inquiries, general account information and general questions. The phone center is available 24 hours a day, seven days a week.